Who we are
Rubies Cleaning Service (“we”, “us”, “our”).
Website: rubiescleaning.co.uk
Contact: [email address:admin@rubiescleaning.co.uk] / [phone number:07745608366]

What data we collect
We may collect:

• Contact details (name, email address, phone number)

• Address details (if provided in forms)

• Enquiry information (messages you send us, services you select)

• Reviews and feedback you submit

• Technical data (IP address, browser/device info) for security and site operation

How we collect data

• When you submit a form on our website (powered by Formidable Forms)

• When you leave a review (via our reviews plugin)

• Through security/spam protection tools such as Google reCAPTCHA

Why we collect data (and legal basis)
We use your data to:

• Respond to enquiries and provide quotes (contract / steps to enter a contract)

• Deliver our services and customer support (contract)

• Prevent spam and protect the website (legitimate interests)

• Improve our services and customer experience (legitimate interests)

• Where required, to comply with legal obligations (legal obligation)

How long we keep data
We keep enquiry and customer messages for as long as needed to respond and manage services, and then for a reasonable period for record-keeping and business purposes. Reviews may remain published unless you request removal.

Who we share data with
We do not sell your data or share it with any outside agencies except under compulsion of law.

Cookies and embedded content
Our website may use cookies and similar technologies. Third-party tools (such as reCAPTCHA) may set cookies or process technical data to protect the site from spam and abuse.

Your rights
You may have the right to request access to, correction of, or deletion of your personal data, and to object to or restrict certain processing.
To make a request, contact us at:Email: admin@rubiescleaning.co.uk
Phone: 07745 608 366